Contact us
We are here for you. You can reach us
- in person at our Service-Center
- by e-mail at kontakt@cvag.de
- by telephone on +49 371 2370 333
by post at the following address: P.O. Box 1 14, 09001 Chemnitz
CVAG Service-Center
- Ticket sales for journeys within the Verkehrsverbund Mittelsachsen (VMS)
- Information on timetables and fares
- Individual advice on transport connections
- Subscription advice and processing
- Processing of increased transport charges (EBE)
- Souvenir sales
Zentralhaltestelle platform 1, in DAStietz
Moritzstraße 20
09111 Chemnitz
Access via Bahnhofstraße
| Monday to Friday | 07:00 a.m. to 07:00 p.m. |
| Saturday | 08:30 a.m. to 05:00 p.m. |
Lost property
All items found on our buses and trains are forwarded to the central lost property office of Chemnitz from Monday to Friday (on weekends and public holidays on the following working day).
Stadt Chemnitz
Fundbüro
Düsseldorfer Platz 1
Tel.: +49 371 115
E-mail: fundbuero@stadt-chemnitz.de
| Monday | closed |
| Tuesday | 08:30 a.m. to 12:00 a.m. |
| Wednesday | closed |
| Thursday | 08:30 to 11:30 a.m. and 12:30 06:00 p.m. |
| Friday | closed |
Passenger advisory council
The passenger advisory council is an independent association of active and interested users of local public transport in Chemnitz.
The passenger advisory board of Chemnitzer Verkehrs-AG was founded on 3 March 1999. The voluntary body is made up of 16 members aged between 14 and 80. The passenger advisory board therefore represents a wide variety of target groups and brings a wealth of experience to the table. Topics such as order and cleanliness as well as passenger information are regularly discussed together with the CVAG departments responsible.
You can contact the passenger advisory council by e-mail: fahrgastbeirat@cvag.de.